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Got Questions

If you have any questions about Loan Option and the service we offer, take a look at our FAQs. If you can't find the answer you're looking for, send us an email at the following address -

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In a hurry? You're nearly done but if you don't quite have enough time to finish your application right now, you can save your application and come back to it at a better time.

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Loan Option Is Here To Help

We are committed to putting our customers first, and want to make sure you have a clear understanding of what we do.

How we help...

We can help

We help you find loans – simple!

Our simple to use comparison service helps you find loans that might be suitable for your needs and gives you information so you know what is right for you.

We can help

We keep things simple and transparent

We’re passionate about giving you the most useful and up to date information, and do all we can to make your experience with us simple and transparent.

We can help

We go further – if you want us to.

We try to find products and services that our customers would be interested in and benefit from, so keep an eye open for offers.

We can help

We make sure you’re always in control

Our site is independent and built around you – you are under no obligation by using our site and we have designed everything to keep you in control.

Keeping things transparent

We think transparency is key and want to show you how we do things, and how we look after your data. For more information take a look at our full transparency promise.


Your data is safe with us!

We never sell your personal information, and promise to keep any details you share with us safe and secure.


We give you all the information

We aim to give you choice and help you compare products no matter what you’re looking for, by including companies that don’t pay us to show their deals.


We check out every company we list

Our data experts check the companies we list are legit and we only add them to our comparisons when we’re happy they’ve satisfied our screening.


Keeping in touch

We want to have a relationship with you and be there to help you whenever you need us – so if you are happy for u to keep in touch with you, we will do just that!

So what are you waiting for?

Start your search now, it’s simple, transparent and you are under no obligation.

Transparency Promiseclose


We are committed to treating customers fairly and as a result we have outlined our Transparency Promise below for all our customers to view.

Our Promise

We believe it is important for anyone who is using our website to have a clear and fair understanding of how the website works, what it’s limitations are and how it’s financed.

How products are selected

All of the products listed on our website come from our own research. We visit many different websites, search through telephone directories and seek out advertising looking for financial products to list on Loan Option.

Once we find a new product, we then set out to find as much about it as we possibly can. To do this, we read reviews on independent review websites, look at every aspect of the product's own website and also search for any news and interesting details about that product that we think our users might find informative.

We then maintain this information and keep it up to date with regular reviews of the products. We do everything we can to make sure only reputable, suitable products are presented to our customers on the website.

We also do everything we can to locate every available product, but we know we are not perfect so cannot promise a whole-of-market solution for our customers.

We are committed to treating customers fairly and as a result we have outlined our Transparency Promise below for all of our customers to view.

How products are presented

Loan Option enables you sort your results by whats most important to you, whether thats the cheapest product (based on annual percentage rate) or the quickest payout. This means you will see the results most suited to your needs as chosen by you.

How the site is financed

When we have added a new product to the website we will sometimes build a relationship with that product provider. Then, if you apply for the product or take out the product we will receive a commission. That’s where we get our revenue.


We promise to provide you with the best and cheapest offers we can find and will not promote a product more highly on our website to generate ourselves revenue.

We promise to write simple and clear terms and conditions so you can understand our service.

We promise to treat your personal data in a secure and appropriate way at all times.

We promise to respond as quickly as possible to any enquiries you have.

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